The Future of Facilities Management and its Three Paradigms

In Industry News by Rebecca TanLeave a Comment

What is professional Facilities Management (FM) and how does its future look like? According to ISO 41011:2017, FM is an organizational function which integrates people, place, and process within the built environment with the purpose of improving the quality of life and the productivity of the core business. The analysis from Frost & Sullivan finds that the global market will touch $1 Trillion by 2025 with integrated FM as the fastest growing segment. Therefore, technology is quickly transforming FM, from management of the built environment to an activity which focuses on end-users and outcomes. There are three paradigms of FM – Usage, Assets, and Environment – which have to be considered and managed by Facility Managers while implementing technological solutions.


FM supports the core business to ensure a safe and productive working environment for people who utilize the facilities. Facilities management software empowers managers by forecasting users’ future needs, creating multiple possible scenarios, analyzing user habits and consequently predict the impact of facility services. The information provided allows facility managers to align facility capacity and services in the face of rapidly evolving needs.


A building will not be operational without assets such as equipment and employees. Facility management software has the ability to track an asset’s location, operating status, repair history, and current usage. The software usually also supports allocating of equipment, moving of components on the grounds, achieving better ergonomics outcomes by optimizing workflow and maximizing effectiveness. Properly implemented asset tracking techniques also lower administrative costs, streamline business services, improve customer service, and enable upwards scaling of the business.  


Environment constitutes of a building’s mechanical and electrical equipment such as Heating, ventilation and air conditioning (HVAC) systems, lighting, power systems, fire systems and security systems, which are usually accounted for by a Building Management System (BMS). BMS can be seamlessly linked to facility management software, automatically raising issues when an alarm is raised via the BMS. This allows facility managers to make considerable cost savings by ensuring that preventative maintenance is only performed when necessary.

Facility managers have so much on their plates – Not only do they have to manage these three paradigms of FM, they have to keep track of day-to-day operations, while still having an eye towards the future. Why not give them a leg up with a Facility Management Solution if you can? The future of facilities management will look much easier and more economical than ever before.

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